FAQs
Frequently Asked Questions
How do I pick my size?
As most garments in The Evolved Collection are one of a kind, each item listing will have it's own measurements in the description.
Size labelling is inconsistent between different brands, countries and even gendered clothing. To take the stress out of finding the right fit, Evolved garments are measured flat from seam to seam and listed in the item description.
Still unsure? Feel free get in touch!
Do you ship internationally?
Yes! The Evolved Collection is available all over the world.
Ready-made items will be posted out within 10 days. You will receive a tracking number for your order when it becomes available.
Please ensure you confirm that your address is correct as it cannot be changed once the parcel has been sent.
Please note, as in independent creator, I am unable to cover any additional customs costs that may occur when purchasing from outside of Australia.
How do I care for my garment?
Once your piece reaches you, it's sustainability is in your hands! Taking the best care of your clothes will keep them, the planet and you happy.
The Evolved Collection is carefully handmade entirely from preloved and vintage materials. As such, minor spotting, staining and imperfections are to be expected. Every effort is made to remove or disguise imperfections and as much information as possible will be disclosed, but please be remember that your garment has history.
Unfortunately I cannot take responsibility for damaged garments due to lack of care or normal wear and tear from use. Please read the specific care instructions provided with your garment to ensure it lasts many years to come.
For general care instructions and sustainable washing tips and tricks, keep an eye on the blog.
Do you offer refunds or returns?
As an independent creator, I cannot afford to offer returns or refunds at this stage. Please ensure you carefully read all the information in an item's description before purchasing and please feel free to reach out with any questions you may have before purchase.
Thank you for your understanding and support!
Can I order a custom item?
See something on the website you love, but wish it were in a different colour, or size? Perhaps you wish there was something added, or something taken away. Simply get in contact with your request and I'll work directly with you.
My capacity for custom designed pieces is limited, but it does exist. My dear sister has always said, if you never ask, then you will never know. Feel free to send your reasonable custom request through and I'll endeavour to get back to you as soon as possible to let you know if I can help.
Please consider the additional time it takes to draft, test and modify patterns in creating custom pieces and understand this will incur additional costs. A custom order agreement and deposit will be required before development and construction of your piece begins.